Krause's Chocolates Homepage
The History of Krause's Chocolates
The Krause's Chocolates Store
Special Orders at Krause's Chocolates
Frequently Asked Questions
Krause's Chocolates Policies

Frequently Asked Questions

Q1. How should chocolate be stored?

A1. In a cool (but not refrigerated), dry place, out of direct sunlight and away from strong odors (smoke, spices, moth balls, pine-scented cleaners, potpourri, etc.).

Q2. Can I freeze my chocolate?

A2. It is not recommended.

Q3. Why does my chocolate have a gray or white discoloration?

A3. This is called "fat bloom" caused by the separation of cocoa butter from the chocolate due to temperatures over 800 F. It is still perfectly edible, but not as appealing to look at.

Q4. I have a nut allergy. Can I eat your candy?

A4. No

Q5. Do you offer vegan or Kosher candy?

A5. No

Q6. Where do you ship?

A6. We ship to most households and businesses the continental United States.

Q7. Do you ship internationally?

A7. Not currently

Q8. How do you ship?

A8. We are currently shipping via the United Parcel Service (UPS).

Q9. Do you ship year round?

A9. Yes, although there are restrictions before some major holidays.

Q10. What is your return policy?

A10. All sales are final.