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Krause's Chocolates - FAQs
 
How should chocolate be stored?
In a cool (but not refrigerated), dry place, out of direct sunlight and away from strong odors (smoke, spices, moth balls, pine-scented cleaners, potpourri, etc.).



Can I freeze my chocolate?
It is not recommended.



Why does my chocolate have a gray or white discoloration?
This is called “fat bloom” caused by the separation of cocoa butter from the chocolate due to temperatures over 80° F. It is still perfectly edible, but not as appealing to look at.



I have a nut allergy. Can I eat your candy?

No.



Do you offer vegan or kosher candy?
Yes. Please contact us for more information.
  Where do you ship?
We ship to most households and businesses in the continental United States.



Do you ship internationally?
Not currently.


How do you ship?
We are currently shipping via the United Parcel Service (UPS). Please read our shipping policies.



Do you ship year round?
Yes, although there are restrictions before some major holidays.



What is your return policy?

All sales are final.

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Krause's Chocolates | 41 South Partition Street | Saugerties, NY 12477 | tel: 845 246 8377 | fax: 845 247 0981 email: info@krauseschocolates.com
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